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ReadMe Information for Adobe (R) Acrobat(R) Reader v. 3.01 for UNIX(R)
==============================================================================
Updated: 8 June,1997
This document describes known issues with Acrobat Reader v. 3.01 for UNIX
software.
For full instructions on using the Acrobat Reader please see the Acrobat Reader
3.0 Online Guide, which can be found in the file READER.PDF in the Help folder
(which is within the same folder as the Acrobat Reader). When using Acrobat
Reader, selecting the Help > Reader Online Guide menu will open READER.PDF
automatically.
Acrobat Reader 3.0 for UNIX is available on the following platforms:
Sparc(R) SunOS 4.1.3, 4.1.4
Sparc Sun(TM) Solaris(R) 2.3, 2.4, 2.5
HP-UX(TM) 9.03 and above
AIX 4.1 and above
IRIX 5.3, 6.2
Linux (built and tested on Linux 2.0.0 kernel)
Digital Unix 4.0
The document is organized in the following sections:
New Information for Acrobat Reader v. 3.01
Acrobat Reader v. 3.01 - Viewing PDF within Web Browsers
Acrobat Reader v. 3.01 - Other Known Issues
General Information (applies to all platforms)
Linux-specific Information
Digital Unix-specific Information
Adobe Acrobat Reader - Platforms, Availability, and Redistribution
Technical Support
Information for Acrobat Reader v. 3.0 and v. 3.01
New Features of Acrobat Reader 3.0
Known Issues for Acrobat Reader Working with Netscape
Known Issues with Acrobat Reader 3.0
General Information (applies to all platforms)
SunOS-specific Information
Solaris-specific Information
HP-UX-specific Information
AIX-specific Information
IRIX-specific Information
New Information for Acrobat Reader v. 3.01
------------------------------------------
Acrobat Reader v. 3.01 - Viewing PDF within Web Browsers
--------------------------------------------------------
The following tools have been added to the Acrobat Toolbar displayed
when viewing PDF files inside the Netscape Navigator window:
- A "copy" tool, which appears to the left of the "hand" tool; its
icon shows two pages (a page and its copy)
- A "select text" tool, which appears to the right of the "zoom out"
(magnifying glass minus) tool; its icon shows the letters "abc" in a
selection box
- A "find" tool, which appears to the right of the "fit width" tool;
its icon is a pair of binoculars
- A "find again" tool, which appears to the right of the "find" tool;
its icon is a small pair of binoculars under a curved arrow
When viewing PDF documents within a browser window...
To copy text (for pasting elsewhere):
- click on the "select text" tool
- select the desired text
- click on the "copy" tool
- when you are done selecting text, click on the "hand" button to
return to browsing
To find a text string
- click on the "find" tool
- enter the desired text in the Find dialog
- click on the Find dialog's "Find" button
or
- click on the "find again" tool to find another occurrence of the text
Note: Finding text may take a while if pages in the PDF file must
be retrieved from the Web server. During the find operation the Find
dialog's "Cancel" button will not function. The find operation can be
stopped using the escape key.
Select, Copy, Find, and Find Again must be done using the tools on the
Acrobat toolbar. The "Copy", "Select All", and "Find..." menu items
on your browser's "Edit" menu will not invoke the corresponding
command on PDF documents.
Acrobat Reader v. 3.01 - Other Known Issues
-------------------------------------------
General Information
-------------------
1. Blank Pages in Web Browsers - Some pages of PDF files may appear blank
when viewed within Web browsers. This may occur if the PDF file is
being served from an early versions of some Web servers (such as the
Microsoft Internet Information Server version 2.0). Users can view
such PDF files by saving a copy locally. Webmasters may need to
update their server to the latest version (for more information see
http://www.adobe.com/prodindex/acrobat/byteserve.html).
2. Documentation Errata - On page 7 of the Acrobat Reader 3.0 Online
Guide (READER.PDF) in the "Opening PDF documents" section it says "The
document author can set PDF documents to be opened in full- screen
mode, without a toolbar, menu bar, or window controls. ...To override
all the author╒s document-opening settings, press Control+ Shift
(Windows and UNIX) or Option+ Shift (Macintosh) when opening the
file." This capability to override all the author╒s document-opening
settings is available in Acrobat Exchange but is NOT available in
Acrobat Reader.
3. Launching external applications / Security - PDF files may contain
instructions to launch an external application or to open a non-PDF
file. To enhance the security of PDF files , in Acrobat Reader and
Exchange version 3.01 will prompt users with an alert before launching
an external application, an executable file or a command.
The alert will say: "Acrobat is about to launch this application: "
[Application] "Allow this action (yes) or all actions to all
applications (all)?" followed by three buttons, "Yes", "No", and "All".
- Choosing "Yes" will allow only this instance of this action.
- Choosing "No" will prevent this instance of this action.
- Choosing "All" will allow all instances of all actions, thus
disabling the alert until Acrobat is exited and restarted.
Linux-specific Information
--------------------------
1. System Requirements:
Intel 80x86 based computer running Linux 1.2.13 or later kernel.
32 megabytes of RAM
12 megabytes of hard disk space.
2. The Acrobat Reader for Linux was built on a 2.0.0 kernel.
3. The Acrobat Reader for Linux can be used as a plug-in with
Netscape 3.0 to display Adobe PDF files inside the Netscape window.
4. Acrobat Reader with Search is not available for Linux.
Digital Unix-specific Information
---------------------------------
1. System Requirements:
Digital 21x64 based computer running Digital Unix 4.0 or later.
32 megabytes of RAM
16 megabytes of hard disk space.
2. The Acrobat Reader for Digital Unix can be used as a plug-in with
Netscape 3.0 to display Adobe PDF files inside the Netscape window.
3. Acrobat Reader with Search is not available for Digital Unix.
Adobe Acrobat Reader - Platforms, Availability, and Redistribution
------------------------------------------------------------------
Versions of the Acrobat Reader and Acrobat Reader with Search are
available for 16-bit Windows (Windows 3.1), 32-bit Windows (Windows
95, NT 3.51, and NT 4.0), Macintosh, Sun Solaris, SunOS, HP-UX, IBM
AIX, and SGI IRIX. In addition, versions of the Acrobat Reader are
now also available for Linux, Digital Unix, and OS/2.
Installers for all of these versions are available from Adobe's Web
Site at http://www.adobe.com/prodindex/acrobat/readstep.html.
They are also included on the Acrobat Reader CD-ROM which can be
purchased inexpensively in quantities of 1, 10,or 100; for ordering
information see http://www.adobe.com/prodindex/acrobat/cdrom.html.
For information on redistributing the Acrobat Reader installers see
http://www.adobe.com/prodindex/acrobat/distribute.html.
Technical Support
-----------------
The following technical support options are available for Adobe
Acrobat Reader:
A. Visit the Adobe World Wide Web site at http://www.adobe.com/. The
Adobe Customer Support Databases can be searched at
http://www.adobe.com/supportservice/custsupport/database.html .
B. E-mail techdocs@adobe.com to obtain an index of technical solutions
available via e-mail. Enter "250099" as the subject of your e-mail to
obtain the index of Acrobat documents.
C. Call Adobe's FaxYI faxback system at 206-628-5737 (in North
America) or +44 131 458 3022 (in Europe) and request document number
250099 for an index of technical solutions available via fax.
D. Visit Adobe's online forums on America Online (keyword ADOBE) or
CompuServe (GO ADOBESYS). Online volunteers and forum managers offer
assistance on Adobe products when issues are posted on the message
boards.
E. If you reside in the United States or Canada, contact Adobe Acrobat
Technical Support between 6:00 a.m. to 5:00 p.m. Pacific Standard
Time. You can either call the (206) number and purchase an Adobe
Service Credit for $25, or call Adobe's Pay-For-Support (900) number.
When you call the 900 number, after the first three minutes, $2.00 per
minute will be charged to your phone bill.
Acrobat Technical Support for UNIX 206-628-3950 (or) 900-555-4400
Acrobat Technical Support for Macintosh 206-628-2745 (or) 900-555-3300
Acrobat Technical Support for Windows 206-628-2746 (or) 900-555-2200
Acrobat Technical Support for OS/2 206-628-2746 (or) 900-555-2200
Information for Acrobat Reader v. 3.0 and v. 3.01
-------------------------------------------------
New Features of Acrobat Reader 3.0
----------------------------------
Acrobat Reader 3.0 for SunOS, Solaris, HP-UX, and IRIX can be used as a plug-in
with Netscape 3.0 to display Adobe PDF files inside the Netscape window.
This provides for seemless viewing of PDF and HTML files while surfing the Web.
This also includes page-on-demand downloading and progressive rendering of page
contents of optimized PDF files, making PDF files fast and easy to view. Also
in this release is a new print dialog, allowing greater flexibility.
Known Issues for Acrobat Reader Working with Netscape
-----------------------------------------------------
If you encounter problems where PDF documents do not render in Netscape,
Netscape hangs, or document transmission stalls, you may disable PDF rendering
in the Netscape window and use the viewer as a "Helper Application".
To disable PDF rendering in the Netscape window:
1. Pull down the "Options" menu item and select "General Preferences". On the
"General Options" dialog, select the "Helpers" tab item. Find the item in
the list of helper applications that looks like the following:
application/pdf Plug In : nppdf.so
2. Select this item.
3. Select the "Edit ..." button to modify this entry. In the dialog box, select
the item marked "Application" and enter the pathname to the Acrobat Reader
product along with the "%s" field identifier for the temporary file name.
For example, if Acrobat Reader is installed in /usr/local/Acrobat3 then
enter the following in the text box for the application:
/usr/local/Acrobat3/bin/acroread %s
4. Select the "OK" button in the "Netscape Helper" dialog box.
5. Select the "OK" button in the "Netscape: General Preferences" dialog box.
The view in Netscape window feature has been disabled and Acrobat will act
as a Netscape helper application.
Known Issues with Acrobat Reader 3.0
------------------------------------
General Information
-------------------
1. Using NCD PC-Xware:
A pink tint will appear when Smooth Fonts is turned on in General
Preferences and the default visual is TrueColor 5-6-5 (RGB) in 16-bit mode
(this is a PC-Xware problem). This affects only the display, not the print
result.
SOLUTION: Change to a different visual (8-bit or 24-bit) or turn off the
Smooth Fonts option.
2. Acrobat Reader will not run correctly from a directory where the "pwd"
command fails.
3. We recommend you remove the file $HOME/.acrorc before running Acrobat 3.0
for the first time. This ensures the default preference settings are used
when you first run Acrobat 3.0.
4. Files listed in the File menu are "recent files" and depend upon exact path
names. If you open a file in a session using and automounter and the
automounter goes down, attempting to open the "recent file" will give a
"No such file or directory" error. This also occurs when the file is moved,
renamed, or Reader is run from a different machine that does not have the
same file systems mounted.
5. To prevent temporary files opened when viewing PDF on the Web from
appearing in the "recent files" list, set your mailcap entry as follows:
application/pdf;acroread -tempFile %s
6. Acrobat Reader does not warn the user when the preferences file cannot be
written. Please make sure '$HOME/.acrorc' is writable if you wish to save
preferences.
7. Window managers other than those listed in the "Getting Started Guide" are
not supported.
8. Users cannot print password-protected PDF documents to PostScript from the
command line even though they are able to print the files from Acrobat
Reader.
9. When operating in a heterogenious enviroment or using Novell servers, we
recommend you avoid giving PDF files long names (greater than 32
characters). A Novell server displays the long file name to a Macintosh
user, but the Macintosh Operating System prevents Acrobat from opening the
file. This is not a problem on Windows because Novell truncates the name to
8.3 structure.
10. In a heterogeneous environment, all cross-document links made from Windows
list the path as all uppercase letters. Acrobat Reader may not be able to
locate the file specified in the path if UNIX sees the path in mixed case
instead of all upper- or lowercase.
11. Modal dialog boxes may appear to be "buried" behind the main document
window. When they are behind the main window, they are still active and
prevent the user from doing anything. To bring the dialog to the front,
click anywhere in the main window. You can now dismiss the dialog and
proceed.
12. At the command line, type 'acroread -help' or 'acroread -helpall' for more
information on command line options. Note that when using these command
lines you must supply a DISPLAY variable if one is not already defined in
your environment.
13. On a Tektronics X-Terminal:
If displaying a document in Full Screen mode using a black background, a
small white line will appear along the bottom and right edges of the
background. This is due to a problem in the olwm running locally on the
X-Terminal and is not an Acrobat bug.
14. Characters in PDF files that are not part of the ISO8859 encodings will not
display when the text is selected and pasted elsewhere. This is most notable
with the Registered and Trademark symbols. Printing is not affected and will
work fine.
15. Printing: no document printed and/or error in lp log.
When you lp foo.ps, it creates a symbolic link from the spool file to the
foo.ps file. This saves space on the file system. Unfortunately, Acrobat
creates a temporary file to spool, writes the PostScript out, and then
deletes the temporary file before the lpd process can get hold of it.
SOLUTION: Include the "-c" option (copy) on the lp command line. This
forces the lp process to copy the file to the spool area instead of making
a link.
16. In Acrobat 3.0 it is possible to give a PDF file attributes for how it
should open (with or without Tool bar, etc.) To make Acrobat ignore the
"Open" settings, keep the CTRL and Shift keys pressed down when
clicking OK in the File > Open dialog box. For example, when opening a file
which has been set to hide the Tool bar, it is not possible to then show the
Tool bar for the file once it is open. If you need the Tool bar displayed,
you should close the file and re-open it making Acrobat ignore the "Open"
settings.
SunOS-specific Information
--------------------------
1. SunOS 4.1.3 or 4.1.4 users running the X11/NeWS server:
You must install patch number T100444 (with a minor number greater than 73)
to your system before the application can be run. This patch fixes a
problem in the X11/NeWS server that prevents all X Window System clients
built with Motif 1.2.3 from hanging their server.
Under certain circumstances on SunOS 4.1.3 or 4.1.4 systems running this
patched X11/NeWS server, the session may still hang due to a different
X11/NeWS server problem we recently discovered. The cause of this hang is
not yet determined. Multiple clicks in the scroll bars to move the view
pane seem to cause this problem. The problem is intermittent and cannot be
reproduced with regularity.
We are working with Sun to find the cause for this problem. For now we
recommend that you run the application with an X11R5 server obtained from
a third party or you may obtain the sources for the server from the X Window
Consortium, Inc., and build your own.
2. Acrobat Search running in SunOS cannot connect to or use indexes that are
uppercase. To make the index available, convert all filenames of the index
and its associated directory to lowercase. For example, if your index is
named "HOMEINDEX.PDX" the associated directory is "HOMEINDEX". Rename the
.PDX file using lowercase letters, to "homeindex.pdx". Then, rename the
directory to "homeindex" and all the subdirectories and files inside it to
lowercase names.
3. To turn off the warning message presented in regards to the above issue,
you can redirect the standard output and standard error streams to /dev/null
or you can get a different server.
Solaris-specific Information
----------------------------
1. Text colors may change depending on zoom factor. This occurs when working in
Solaris on a Sparcstation with a CG14 frame buffer and is a known problem
with the CG14 frame buffer. Please contact Sun Microsystems for a patch.
The following patches are available and should correct the problem:
Solaris Release Patch id
--------------- ---------
2.5.1 103794-01
2.5 103074-02
2.4 101922-15
2.3 101594-18
2. A segmentation fault will occur when launching Acrobat Reader if your
PSRESOURCEPATH includes /usr/openwin/lib/X11. This directory does not
contain Type1 PostScript fonts and should not be included in the path
statement.
HP-UX-specific Information
--------------------------
1. You might receive warning messages indicating missing fonts. There are
several messages you could receive depending on your configuration.
- You are displaying on an X server that has no HP-ROMAN8 font defined. The
message you receive is:
Warning: No fonts available with charset "HP-ROMAN8", using "ISO8859-1"
In this situation, upper-ascii characters will display incorrectly. To fix
this, change your language to an ISO8859 language
(e.g., setenv LANG american.iso88591).
- The variable fontList is specified and its encoding doesn't match the
encoding of the application. If you specified an ISO font list, you
will receive an error that says the encoding for fontList doesn't match
the locales encoding. You need to change your LANG variable as listed above.
- The Helvetica used by the Motif toolkit is not available on the system in
the hp-roman8 encoding. The message you might receive is:
Warning: Cannot convert string
"-adobe-helvetica-bold-r-normal-*-*-120-*-*-*-*-hp-roman8" to type FontStruct
This occurs when you are running on HP but displaying on a non-HP system. To
fix this, set an application resource for fontList to specify a font that
exists on the system.
2. The HP Motif library uses different virtual key bindings than Sun's. As a
result, when running on a Sun and displaying on an HP, the keys for
DeleteLine, DeleteChar, InsertLine, and InsertChar may not be properly
defined by default. You can tell if you get warnings of the form
'Warning: cannot convert string "<Key>DeleteChar" to type VirtualBinding'.
One consequence of this is that the Esc key on some HP keyboards will not
work to exit Full Screen mode.
To fix this, load a file with the appropriate key bindings using the
"xmbind" command. See the man page for xmbind for where it looks for the
file. Check the bindings using "xprop -root | grep BIND".
The resulting string should include hpDeleteLine, hpDeleteChar,
hpInsertLine, and hpInsertChar.
AIX-specific Information
------------------------
None at this time.
IRIX-specific Information
-------------------------
None at this time.
Adobe, the Adobe logo, Acrobat, the Acrobat logo, and PostScript are trademarks
of Adobe Systems Incorporated or its subsidiaries and may be registered in
certain jurisdictions. Macintosh is a registered trademark of Apple Computer,
Inc. Digital is a trademark of Digital Equipment Corporation. HP is a registered
trademark and HP-UX is a trademark of Hewlett-Packard Company. IBM, AIX, and
OS/2 are registered trademarks of International Business Machines Corporation.
Microsoft and Windows are registered trademarks and Windows NT is a trademark of
Microsoft Corporation in the U.S. and other countries. Motif is a trademark of
Open Software Foundation, Inc. IRIX is a trademark of Silicon Graphics, Inc.
Solaris is a registered trademark of Sun Microsystems, Inc., which has not
tested or approved this product. Sun, SunOS, and OpenWindows are trademarks of
Sun Microsystems, Inc. SPARC is a registered trademark of SPARC International,
Inc. SPARCstation is a registered trademark of SPARC International, Inc.,
licensed exclusively to Sun Microsystems, Inc. and is based upon an architecture
developed by Sun Microsystems, Inc. UNIX is a registered trademark in the United
States and other countries, licensed exclusively through X/Open Company, Ltd. X
Window System is a trademark of the Massachusetts Institute of Technology. All
other products or name brands are trademarks of their respective holders.
Copyright 1983 - 1997 Adobe Systems Incorporated. All rights reserved.